Política de envío
Thank you for shopping with Mali Carmelle’s! We appreciate your support and are committed to getting your order to you as quickly as possible.
Processing Time
- Orders are typically processed within 2–5 business days.
- Custom, made-to-order, or personalized items may take 5–10 business days to create before shipping.
- Processing times do not include weekends or holidays.
Shipping Times
Estimated delivery times after your order ships:
- United States: 3–7 business days
- International: 7–21 business days (where available)
Shipping times are estimates and may vary due to carrier delays, weather, or holidays.
Shipping Rates
Shipping costs are calculated at checkout based on your location and the shipping method selected.
Order Tracking
Once your order ships, you’ll receive a confirmation email with tracking information (when available).
Lost or Delayed Packages
Once a package has been handed to the shipping carrier, delivery is outside our control. If your package is delayed or appears lost, please contact the shipping carrier first. If you need additional assistance, feel free to contact us.
Incorrect Shipping Address
Please double-check your shipping address before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer.
Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery. Include your order number and clear photos of the damaged item and packaging so we can help resolve the issue.
Questions?
If you have any questions about your order or shipping, please contact us through our store’s contact page or email, and we’ll be happy to help.
Thank you for supporting Mali Carmelle’s! We can’t wait for you to receive your order. 🌸